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HOW WE HANDLE YOUR INFORMATION?👨💻
While buying our product from the store, we collect some personal information given by such as your name, address & email address.
We will also automatically get your device internet protocol (IP) address in order to provide us more information about you which helps us to learn about your browser and operating system.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we use your information?👩💻
Your consent is prior to us.
Your information provided for completing a transaction, verifying your payment gateway, placing an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
We do email marketing so might need your personal information for that we either ask you for your consent or we will provide a way to say no to email marketing.
In case if you want to opt-out from or withdraw your consent you can simply drop a mail support@casecue.in. We will withdraw your consent ASAP.
DISCLOSURE🤝
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
How we handle your payments?💰
We use Shopify as hosting our website. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms)
or Privacy Statement
(https://www.shopify.com/legal/privacy).
Third-party disclosure👈🏼
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Third-party links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We use regular Malware Scanning.✔️
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Do we use 'cookies'?🍪
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
AGE OF CONSENT 🔞
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY 📝
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Contacting Us 😃
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information then drop a mail at support@casecue.in.
🚚 SHIPPING & DELIVERY POLICY📦
GENERAL INFORMATION 📜
In case if your ordered item is out of stock then we’ll notify you and follow up by refund using original gateway or information based on you provided to us.
How we deliver your order 📬
At the time you ordered you will be provided an estimated time of delivery of your order. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Business day means Monday to Saturday, except holidays. Please note we do not ship on Sundays. Date of delivery and delivery time may vary due to carrier shipping practices, delivery location, the method of delivery, and the items ordered, usually, the delivery is done within 2-5 business days. Products may also be delivered in separate shipments.
Got any damaged items? 💔
No problem, we will provide you the replacement once you contact us immediately at support@casecue.in including details such as order ID and reference number.
Please Note that you have to contact within a specific period of return/replacement to get this option.
